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Hosted Exchange Setup

Set up your Outlook profile using the configuration tool

1. Log into your Exchange control panel ( Control Panel 1, Control Panel 2). Under the Organization section, under the Tasks cloumn, click on Downloads. Then select Outlook configuration tool and then click on Download.

2. The File Download window will open. Click on Run. The security warning will open, click Run.

3. Enter your e-mail address in the E-mail address field and then click on OK.

4. Click on OK and then restart Outlook.


How to set up Exchange on an iPhone (iOS 7 or later)

1. In the main screen, select Settings.

iPhone mail screen

2. Tap on Mail, Contacts, Calendar.

iPhone settings screen

3. Tap on Add Account.

iPhone adding account

4. Select Exchange.

iPhone add account

5. Enter your hosted Exchange e-mail address in the E-mail field, your Audcomp Exchange account password in the Password field and then tap Next.

6. For an Exchange 2010 or 2013 account, enter the server value you will find in the Control Panel in the User Information section (ex: 
For an Exchange 2007 account, enter webmail. in the Server field.

Add your main e-mail address in the Username field and then press Next.


7. On the next screen, select the information to synchronize with your Exchange account and then press Save.

iPhone exchange screen

8. You will find yourself back to the Mail, Contacts, Calendar default screen. You may adjust your mail settings according to your preferences. Your iPhone will automatically synchronize the last seven days of e-mails.

To synchronize older messages, follow the following steps.

1. Select settings

2. Go to Mail, Contacts, Calendar

3. Tap Exchange

4. Press on Mail days to sync

5. Select from No limit to 1 Month

How to set up Exchange on an Android device

Since Android devices are varied and do not follow a unified method of setting up ActiveSync, please refer to your manufacturer’s setup guide for exact instructions. These settings are generic.

1. Go to Menu.

2. Go to Accounts & sync settings.

3. Press on Add account.

Note: There are 2 possible sets of settings to use. If method A does not work, try method B.

I. Enter your email address in the Email field, your password in the Password field and then press Next.

II. Enter DOMAIN\your_SAM_account_name in the DOMAIN\Username field (You really need to type the word “DOMAIN”, not your domain). You can find your SAM account name in your Control Panel (Control Panel 1 or Control panel 2) in the Contact Information section (ex:


I. Enter your email address in the Email field, your password in the Password field and leave the Domain field blank.

II. Enter your email address in the Username field.

And then,

4. You can find your server address in your Control Panel (Control Panel 1 or Control panel 2) in the User Information section (ex:

5. Check the box Requires SSL and then press on Next.

6. Press Automatic push.

7. Choose how far back you want to sync in the Amount to synchronize field.

8. Press on Next.

9. In the Give this account a name field, you may give a screen name to your account (optional). 

10. Enter the name you wish recipients of your emails to see in the Your name field (displayed on outgoing messages).

11. Press on Done




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